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Terms & Conditions

Welcome to RITZ ENCHANTRESS SDN. BHD. online store.


Terms and conditions stated below applies to all visitors and users of www.ritzenchantress.com. You are bound by these terms and

conditions if you're on www.ritzenchantress.com.





The content of terms and conditions may be change, move, or delete at any time. Please note that www.ritzenchantress.com have

the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these

terms and conditions, www.ritzenchantress.com will take immediate actions against the offender(s).



Site Contents & Copyrights


Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by RITZ ENCHANTRESS SDN. BHD.



Comments and Feedbacks


All comments and feedbacks to www.ritzenchantress.com will be remain [email protected].



User shall agree that there will be no comment(s) submitted to the www.ritzenchantress.com will violate any rights of any third party,

including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be

content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's

content made.



Product Information


We cannot guarantee all actual products will be the same shown on the monitor as that is depending on the user monitor.





User shall agree that www.ritzenchantress.com may send newsletter regarding the latest news/products/promotions etc through

email to the user.





The user shall agree to defend, indemnify, and hold www.ritzenchantress.com harmless from and against any and all claims,

damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.



Link to other sites


Any access link to third party sites is at your own www.ritzenchantress.com will not be related or involve to any such website if the

user's content/product(s) got damaged or loss have any connection with third party site.



Inaccuracy Information


From time to time, there may be information on www.ritzenchantress.com that contains typographical error, inaccuracies, omissions,

that may relate to product description, pricing, availability, and article contents. We reserve the rights to correct any errors, inaccuracies,

change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s),

please return it back to us with the invoice.





This agreement is effective unless and until either by the customer or www.ritzenchantress.com. Customer may terminate this

agreement at any time. However, www.ritzenchantress.com may also terminate the agreement with the customer without any prior

notice and will be denying the access of the customer who is unable to comply the terms and conditions above.



Shipping and Delivery Policy


Items in stock: 2-5 working days for Standard Delivery items within Malaysia.


Items in stock: 7-10 working days for Standard Delivery items out of Malaysia.


Items that are out of stock: Please email or call us for assistance.





All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available,

such as Visa, MasterCard, or online payment methods.



Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive

the required authorization, we will not be liable for any delay or non-delivery of Your Order.